Business Analyst @Symeta Hybrid

Symeta Hybrid NV is an autonomous division within the Colruyt Group and is specialized in digital transformation, creating data, document and multi-channel communication solutions, both for brands within the Group and for the external market. Outcomes include printed communications for Direct Marketing campaigns, as well as the digital and omni-channel production of B2B2C transactional communications for banks, social secretariats and hospitals.  Symeta Hybrid is market leader in its segment in Belgium and continuously striving to improve its position and its efficiency.  Annually the company invests around 3-5M€ in new equipment and IT tooling. 

To improve operational efficiency and help shape Symeta Hybrid's growth ambitions we are looking for a Business Analyst, with a broad interest in business and data processes, continuous improvement and KPI implementation and monitoring.

Description de la fonction

As Business Analyst, you will be working on the further development, the perpetuation of the value and the structural use of data in the day-to-day operation of Symeta Hybrid services and in important policy decisions.

In this position, your responsibilities include:

- Achieving the agreed data quality objectives (accuracy, completeness, availability ...) both for internal stakeholders and clients who are connected via API.  No programming skills are required as this is done by the existing IT architecture team at Symeta.  You will liaise however with them whenever needed.  

- Determining, monitoring, following up and interpreting data quality reports (both structural and incident driven) so that this data can be used within the own business and work processes

- Creating structure, clear meaning & content rules for the data to have all stakeholders speak the same language.

- Suggesting, developing and coordinating internal improvement processes so that these lead to more qualitative and secure data.

- Supporting the organization in effectively and efficiently steering towards objectives by providing well-founded analyses, insights and KPI, as well as advice in relevant areas regarding day-to-day operations and future developments

- Supporting and coaching managers (and others) in the field of data management to increase the maturity.

exigences de l'emploi

- You have a Master's degree or equivalent through experience.

- You have knowledge and experience in data management and statistics as well as in measuring and monitoring indicators and reporting.

- You think analytically and quantitatively and distinguish detail from essence.

- You have a customer-oriented mindset and attitude.

- You are goal-oriented and always look for simple and efficient solutions. You are open to innovation.

- You are persistent and stress resistant

- You communicate fluently and can easily convince others with your commitment, assertiveness and accessibility.

- You can empathize with others. This empathy also ensures that you quickly pick up on the needs of your customers or colleagues.

- You can give people direction and lead them functionally.

- You communicate fluently in Dutch and English. Knowledge of French is a plus.


A project with a lot of variety and business/operational challenges awaits you, in which you are given a lot of freedom but are also part of a close-knit and motivated team.

12 Months Interim Management assignment - full time.

définition organisationnelle et ministérielle

You report directly to the plant manager and will be part of the service support team

Avez-vous des questions?

Patrick Michielsen Partner